Privacy Policy – Moon and Herbs

Last updated: 22/09/2025

Moon and Herbs (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website moonandherbs.co.uk.

1. Information We Collect

When you interact with our website, we may collect the following types of personal data:

  • Contact details (such as your name, email address, and phone number) when you send us an enquiry through our contact form.

  • Technical data (such as your IP address, browser type, and browsing behaviour) collected via cookies and analytics.

  • Communication data if you correspond with us by email or social media.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide customer support.

  • Improve our website, services, and user experience.

  • Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

Under UK data protection law (UK GDPR and the Data Protection Act 2018), we rely on the following legal bases:

  • Consent – when you submit an enquiry form.

  • Legitimate interest – for website analytics and security.

  • Legal obligation – if we are required to disclose data by law.

4. How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

5. Sharing Your Information

We may share your data with:

  • Website hosting and IT providers who help us run the site securely.

  • Analytics providers (such as Google Analytics).
    These providers are contractually bound to protect your data.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise these rights, please contact us at: hello@moonandherbs.co.uk.

7. Cookies

We use cookies to improve your browsing experience. For details, please see our Cookie Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:

Moon and Herbs
Email: hello@moonandherbs.co.uk
Website: moonandherbs.co.uk

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